Shipping Policies

STARSEED DESIGNS ships out twice a week.

PLEASE ALLOW UP TO 5 DAYS FOR YOUR ORDER TO BE SHIPPED -

This timeframe takes into consideration; payment processing times, weekdays, and delivery pickup times.

Insurance can be added at your request.

 

 DOMESTIC SHIPPING (WITHIN CANADA AND THE UNITED STATES)

  • ALL CANADIAN AND U.S. ORDERS ARE PROCESSED THROUGH CANADA POST 

CUSTOMERS ARE RESPONSIBLE FOR ANY DUTY CHARGES OR HANDLING FEES (IF APPLICABLE) UPON PICKUP.

Please take note that the approximate shipping times and online tracking notifications are not always guaranteed by Starseed Designs. Depending on if your parcel is being held in customs, deliveries are delayed, or holidays are taking place - The Starchild Tarot is not liable for the items once they leave Canada. Starseed Designs is not responsible for any damaged or lost parcels while en route to a country outside of Canada.

 INTERNATIONAL SHIPPING:

  • ALL ORDERS ARE SHIPPED USING CANADA POST 

PLEASE BE ADVISED - Canada post small Packet International (Air) does NOT include tracking.

  • CUSTOMERS ARE RESPONSIBLE FOR ANY DUTY CHARGES OR HANDLING FEES (IF APPLICABLE) UPON PICKUP. THESE FEES ARE NOT INCLUDED IN THE COSTS OF SOLD ITEMS.
  • All other shipping carriers may take longer and are subject to non-tracking.

Please take note that the approximate shipping times and online tracking notifications are not always guaranteed by Starseed Designs. Depending on if your parcel is being held in customs, deliveries are delayed, or holidays are taking place - Starseed Designs is not liable for the items once they leave Canada. Starseed Designs is not responsible for any damaged or lost parcels while en route to any country outside of Canada.

Insurance can be added at the customers request.

 

RETURN POLICIES

If you are unhappy with your product, please contact: orders@starchildtarot.com and we will do our best to help resolve the issue.